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  2. Buying

Buying

Buyer FAQs

  • What is the SidelineSwap Buyer Protection?
  • Why don't some items have a "Buy Now" option?
  • How to Message a Seller
  • How SidelineSwap Product Rankings Work
  • What does Fast Shipping mean?
  • How do returns work?
See all 11 articles

Making a purchase

  • What is Return Assurance powered by Seel?
  • How to buy an auction item
  • How to buy
  • How to Make an Offer
  • How to buy with site credit
  • After Making an Offer
See all 15 articles

Payment Methods

  • How to Purchase with Venmo
  • Why does it say "Recurring Charge" on my bank statement?
  • What are the Accepted Payment Methods?
  • How to Use PayPal
  • How to Buy Now, Pay Later with Zip on SidelineSwap
  • How to Find Your CVV & CVC

Refunds

  • Can I return my item?
  • What is the Refund Policy?
  • When will I receive my refund?
  • Disputing Payments with your Credit Card Company
  • How Warranties Work
  • When will I receive my refund after a dispute?
See all 7 articles

Troubleshooting

  • Where is my package?
  • How to Open a Dispute
  • What if my seller never ships?
  • How to close a dispute
  • Payment Failures
  • What No Shipping Costs on an Item Means
See all 8 articles

SidelineSwap Gift Cards

  • How do I buy a SidelineSwap gift card?
  • How do I redeem a gift card?
  • Do I need an account to purchase a gift card?
  • What happens if I lose my gift card?
  • Do gift cards expire?
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