Buying

Buyer FAQs

• SidelineSwap Buyer Protection
• What does Fast Shipping mean?
• Refund/Return Policy
• How to cancel a purchase
• When will my order ship?
• Avoiding Scams

See all 9 articles

Making a purchase

• How to buy
• Making an Offer
• How to buy with site credit
• After Making an Offer
• Buying Multiple Items from One Seller
• Confirming a Purchase and Leaving Feedback

See all 11 articles

Payment Methods

• Why does it say "Recurring Charge" on my bank statement?
• Accepted Payment Methods
• CVV & CVC
• Using PayPal

Refunds

• Refund Policy
• When will I receive my refund?
• Disputing Payments with your Credit Card Company
• Warranties
• When will I receive my refund after a dispute?

Troubleshooting

• Where is my package?
• How to open a dispute
• How to cancel an order
• Seller has not Shipped My Item
• Payment Failures
• No Shipping Costs on an Item

See all 8 articles

SidelineSwap Gift Cards

• How do I buy a SidelineSwap gift card?
• How do I redeem a gift card?
• Do I need an account to purchase a gift card?
• What happens if I lose my gift card?
• Do gift cards expire?