Buying

Buyer FAQs

• SidelineSwap Buyer Protection
• How to Message a Seller
• About SidelineSwap Product Rankings
• What does Fast Shipping mean?
• Refund/Return Policy
• How to cancel a purchase

See all 10 articles

Making a purchase

• How to buy an auction item
• How to buy
• Making an Offer
• How to buy with site credit
• After Making an Offer
• Buying Multiple Items from One Seller

See all 14 articles

Payment Methods

• Why does it say "Recurring Charge" on my bank statement?
• Accepted Payment Methods
• Using PayPal
• Buy Now, Pay Later, by Zip on SidelineSwap
• CVV & CVC

Refunds

• Refund Policy
• When will I receive my refund?
• Disputing Payments with your Credit Card Company
• Warranties
• When will I receive my refund after a dispute?
• Bundle cancellations

Troubleshooting

• Where is my package?
• How to open a dispute
• How to cancel an order
• What if my seller never ships?
• How to close a dispute
• Payment Failures

See all 9 articles

SidelineSwap Gift Cards

• How do I buy a SidelineSwap gift card?
• How do I redeem a gift card?
• Do I need an account to purchase a gift card?
• What happens if I lose my gift card?
• Do gift cards expire?