Buying

Buyer FAQs

• SidelineSwap Buyer Protection
• Refund/Return Policy
• How to cancel a purchase
• When will my order ship?
• Avoiding Scams
• My Purchase Never Shipped

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Making a purchase

• How to buy
• Making an Offer
• Buying with Site Credit
• After Making an Offer
• Buying Multiple Items from One Seller
• Confirming a Purchase and Leaving Feedback

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Payment Methods

• Why does it say "Recurring Charge" on my bank statement?
• Accepted Payment Methods
• CVV & CVC
• Using PayPal

Refunds

• Refund Policy
• When will I receive my refund?
• Disputing Payments with your Credit Card Company
• Warranties

Troubleshooting

• Where is my package?
• Opening a Dispute
• How to cancel an order
• Seller has not Shipped My Item
• Payment Failures
• No Shipping Costs on an Item

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