Buying
Buyer FAQs
- What is the SidelineSwap Buyer Protection?
- Why don't some items have a "Buy Now" option?
- How to Message a Seller
- How SidelineSwap Product Rankings Work
- What does Fast Shipping mean?
- How do returns work?
Making a purchase
- What is Return Assurance powered by Seel?
- How to buy an auction item
- How to buy
- How to Make an Offer
- How to buy with site credit
- After Making an Offer
Payment Methods
Refunds
- Can I return my item?
- What is the Refund Policy?
- When will I receive my refund?
- Disputing Payments with your Credit Card Company
- How Warranties Work
- When will I receive my refund after a dispute?
Troubleshooting
- Where is my package?
- How to Open a Dispute
- What if my seller never ships?
- How to close a dispute
- Payment Failures
- What No Shipping Costs on an Item Means