Buying

Buyer FAQs

• SidelineSwap Buyer Protection
• Refund Policy
• Canceling a Purchase
• When Orders Will Ship
• Avoiding Scams
• My Purchase Never Shipped

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Making a purchase

• Starting a Purchase
• Making an Offer
• Buying with Site Credit
• After Making an Offer
• Buying Multiple Items from One Seller
• Confirming a Purchase and Leaving Feedback

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Payment Methods

• Accepted Payment Methods
• CVV & CVC
• Using PayPal

Refunds

• Getting Refunded
• How Long a Refund Takes
• Disputing Payments with your Credit Card Company
• Warranties

Troubleshooting

• Opening a Dispute
• Canceling an Order
• Seller has not Shipped My Item
• Payment Failures
• Missing Shipping Price on an Item
• Seller Not Responding