SidelineSwap will issue a full refund if your item is never shipped, is damaged, or arrives not as described.
Rule #1 is keep all negotiations, sales, purchases, and swaps on SidelineSwap. Buyer and Seller protection is our top priority. We can only offer SidelineSwap Buyer and Seller Protection if you keep the transaction and all communications related to the transaction on SidelineSwap.
Buying on SidelineSwap is safe. Payments are only released to the Seller once you’ve received your item in good condition. You’ll receive a tracking number so you can monitor your purchase from door-to-door.
After the item is delivered, you have 3 days to open a dispute if your item is not as advertised. The order becomes nonrefundable as soon as you have approved the sale or 72 hours after the item has arrived at your address-- whichever comes first. The order also becomes non-refundable once the item has been used.