The funds in your Seller Dashboard move from "Pending" to "Available" as soon as the Buyer has approved the sale or automatically 72 hours after the item has arrived at the Buyer's address-- whichever comes first. Once a swap is completed, the funds become immediately available to use for purchases on SidelineSwap or to cash out to your bank account.
To cash out, please link your bank account to your Seller Dashboard page. From this page, click "Cash Out" then "Add a Bank Account" and then submit the required bank information.
After your account has been approved for cashouts, you will be able to cash out from your Seller Dashboard page. Your first cashout will process in 1-2 business days. All subsequent cashouts will process in less than 1 business day.
Cashing out is safe. SidelineSwap uses Payoneer to process bank transfers securely. You can read more about Payoneer here. Payoneer is certified to PCI Service Provider Level 1. This is the most stringent level of certification available. At this time, SidelineSwap only supports payouts to American and Canadian bank accounts. All payouts on SidelineSwap are processed via ACH transfer.
Please note that the cashout will typically be labeled “SidelineSwap” on your bank statement, but there will be times when the bank processing the cashout will not display “SidelineSwap” as the cashout source. When this happens, the cashout will instead be displayed as “Payoneer.” Payoneer is the platform we use to process payouts.
Canadians cashing out in CAD will be charged a 2% FX fee. Canadians cashing out in USD will be charged a $15 SWIFT fee.