General Support

Troubleshooting

• Shipping Label won't Print
• Shipping Labels Failing to Print
• Restricted Accounts
• Banned Accounts
• How to Handle a Cashout Failure
• What to do When My Swap Has Been Canceled

General Information

• SidelineSwap Counterfeit Policy
• Why haven’t I received my Trade-In gift card?
• How to Find My Swap ID
• Next Steps After Payment
• Giveaway Official Rules
• Avoiding Scams & Phishing on SidelineSwap

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