We've been told by our shipping providers to expect delays during this time, as operations are running slower due to the COVID-19 pandemic.
Please keep in mind that all domestic and international shipping services are experiencing delays right now. This includes delays to the initial tracking scan, meaning a package may very well be shipped despite what the tracking shows. This also includes delays inside border preclearance facilities. If your package is seemingly stuck at the border for longer than usual, it's because customs facilities are short-staffed.
Even with staffing shortages afflicting shipping carriers worldwide, more than 99% of SidelineSwap shipments are still arriving at their intended addresses. We appreciate your patience as we all work together and do our best to keep things running as smoothly as possible.