SidelineSwap will refund a Buyer if the package or the item within the package is lost in transit. USPS, UPS, and Canada Post all provide free insurance up to a certain amount, depending on the service, in the case of a lost package. Click here for more information regarding how much value is automatically insured by these providers.
If you're shipping a valuable item (>$100) via USPS Priority Mail, or any package via USPS First Class Mail, and you'd like to insure your package prior to shipping, you can insure your package up to $50,000 at your Post Office. You will need to purchase a new label on which you can add insurance, but we will be able to refund you up to the amount that the Buyer originally spent on shipping. Click here for more info.
If you're shipping a valuable item (>$100) via UPS and you'd like to insure your package prior to shipping, you can insure your package up to $50,000 on ups.com. You will need to purchase a new label on which you can add insurance, but we will be able to refund you up to the amount that the Buyer originally spent on shipping. Click here for more info.
If you're shipping a valuable item (>$100) via FedEx, or any package via FedEx SmartPost, and you'd like to insure your package prior to shipping, you can insure your package up to $50,000 at a FedEx location. You will need to purchase a new label on which you can add insurance, but we will be able to refund you up to the amount that the Buyer originally spent on shipping. Click here for more info.
If you're shipping a valuable item via Canada Post and you'd like to insure your package prior to shipping, Canada Post can offer additional "Liability Coverage" up to $5,000 domestically and up to $1,000 on shipments to North America. You will need to purchase a new label on which you can add insurance, but we will be able to refund you up to the amount that the Buyer originally spent on shipping. Canada Post automatically insures Expedited Parcel, Xpresspost, and Priority labels up to $100, but it does not insure Regular Parcel packages. Click here for more info.