We expect our sellers to ship an item within 3 days of the date of sale. The median SidelineSwap sale is shipped less than 2 days after the order has been placed. If you anticipate being late on a shipment, it's important that you stay in communication with your buyer. As long as your buyer is comfortable with the delay, then you're OK!
If the seller has not shipped the item after 2, 4, 6, and 7 days, they will be contacted by SidelineSwap. If after 7 days the item still hasn’t been shipped and SidelineSwap doesn't have an update from the seller, then the buyer will be refunded. SidelineSwap reserves the right to suspend or deactivate a seller’s account for a poor shipping record.